The scenario under analysis demonstrates that a specific leadership style is necessary to achieve positive outcomes. Since many patients are mistakenly sent to an Emergency Department, it means that the unit’s healthcare professionals fail to make efforts to assess the patients’ health conditions more thoroughly. Consequently, it is necessary to motivate these employees to bear responsibility and cope with the task, and the transformational leadership style seems appropriate in this case. Boamah et al. (2018) stipulate that this leadership approach implies that followers are “motivated to do more than is formally expected of them to achieve organizational goals” (p. 181). The given style stipulates that a leader should be an example for their subordinates of what professional behavior is expected to overcome the identified issue.
In addition to choosing a suitable leadership style, sufficient attention should be drawn to following an appropriate strategy. It is possible to maximize the benefits from transformational leadership with the help of a few recommendations. According to Bergstedt and Wei (2020), it is rational for a leader to be accessible for every subordinate and practice open communication with other employees. These conditions will result in the fact that staff members will have an opportunity to contact the leader and receive the necessary support and assistance to overcome emerging challenges. This strategy requires sufficient resources from the leader because they should always be ready to help subordinates. That is why the transformational style is even more appropriate because managers should provide an example of how it is necessary to communicate and cooperate with colleagues.
In conclusion, this information demonstrates that the transformational leadership style and appropriate strategy can be effective in addressing the scenario under consideration. Positive outcomes are expected because the two complement each other. On the one hand, transformational leadership implies motivating employees to take responsibility to make reasoned decisions. On the other hand, open communication and being accessible for subordinates means that staff members will have an opportunity to contact their leader to receive assistance if they require it. Consequently, the selected leadership style and strategy seem sufficient to prevent avoidable Emergency Department visits.
Bergstedt, K., & Wei, H. (2020). Leadership strategies to promote frontline nursing staff engagement. Nursing Management, 51(2), 48-53. Web.
Boamah, S. A., Spence Laschinger, H. K., Wong, C., & Clarke, S. (2018). Effect of transformational leadership on job satisfaction and patient safety outcomes. Nursing Outlook, 66(2), 180-189. Web.