Organizational Control System for EasyJet
Organizational control systems are methods used b managers to monitor the success of a business. The organizational control system consists of three aspects, namely, output control, behavioral control, and clan control. EasyJet is linked to using the three organizational control systems for the smooth running of its operations. Behavioral control helps the company employees to understand what is expected of them and deliver quality service. In contrast, the management uses output control to compare and contrast the actual production with the one initially planned. Moreover, clan control is corporate norms, traditions, and values that guide the staff in the organization toward the achievement of the goals. EasyJet applies the three control systems in its business operations. The employees are treated with respect and trained for efficiency at work. The management of EasyJet uses organizational control systems to create conditions that favor each of its stakeholders, including its customers (Ransug Seo, 2018). For instance, the clients enjoy traveling at a reduced cost which is set by the organization.
The Effective Strategy of Organizational Control System
An organizational control system helps the management to sustain effective strategies in their operations. Clan and behavioral control promote a peaceful and conducive work environment for both the employees and the management. Each party is liable and responsible for its actions in the business. Furthermore, organization control systems ensure that the company meets its goals within the timeline and set standards (Laguir & Tchemeni, 2019). Operations control systems provide the satisfaction of all stakeholders.
The link between the Organizational Control System Presented and Corporate Social Responsibilities (CSR)
EasyJet – The airline aims at providing low-cost air travel to its customers. Corporate Social Responsibilities also demand organizations provide a safe working environment for their employees (Galant and Cadez, 678). The environment includes training employees to equip them with the knowledge to run the operations. The organizational control systems are interconnected with corporate social responsibilities because they both support employee refresher courses. Both also require the company to avoid exploiting its customers.
The Importance of Responsible Business Strategy
The link between corporate social responsibilities and operational control systems is based on a single objective, and that is to make profits that do not negatively affect the shareholders. Shareholders are people involved in a business, such as suppliers, owners, employees, and customers. Corporate social responsibilities are used to process the objectives of the company and strategies towards achieving these objectives (Latapí, Jóhannsdóttir, and Davíðsdóttir, 2021). Furthermore, an effective business strategy is essential in promoting accountability, awareness, and cohesiveness within the work environment leading to the realization of the company’s objectives.
Galant, A. and Cadez, S., 2017. ‘Corporate social responsibility and financial performance relationship: a review of measurement approaches,’ Economic Research-Ekonomska Istraživanja, 30(1), pp.676-693.
Laguir, L., Laguir, I. and Tchemeni, E., 2019. Implementing CSR activities through management control systems. Accounting, Auditing & Accountability Journal, 32(2), pp.531-555.
Latapí, M., Jóhannsdóttir, L. and Davíðsdóttir, B., 2021. The energy company of the future: Drivers and characteristics for a responsible business framework. Journal of Cleaner Production, 288, p.125634.
Ransug Seo, 2018. Effect of Image Suitability of Airline Crew on Attitudes and Loyalty － Focusing on Differences between Low-cost Carriers and Full Service Carriers－. Journal of the Aviation Management Society of Korea, 16(4), pp.71-85.